All the answers you need
Is support included?
Yes, you have access to support regarding you IEX subscription. Ensuring you an easy setup to your exact needs.
How do I start my IEX subscription?
After your demo expires, simply go to your IEX dashboard and choose a subscription to suit your business.
How fast is the integration?
The integration works in real-time, so your data will normally be transferred within seconds.
Can I get backward orders transferred to my accounting system?
Several of our customers want a backward transfer of orders into their accounting system, which is no problem For at backwards transfer you need to know the following:
The orders may malfunction due to for example:
- Products do not exist in accounting system
- No product numbers on order lines
- Lacking customer data on orders
IEX can not in advance guarantee the time a backward transfer will take but it can normally be resolved within 1 hour of programming á 950 DKK . Excl. VAT . IEX will send a list of possible transfer errors. If further investigation is needed it will be done on an hourly basis .
IEX integration has the greatest know-how in the field,
with more than 100.000 orders going through IEX each month